Guarantee
Dear clients! All pieces of our jewelry are unique. So, we send you jewelry, which was pictured. We do not use Photoshop to improve images! All our jewelry has a state stamp of silver standard and a label. The label is attached to every item with a seal.
- Label is a document for the good. It contains information about inserts.
Exchange and return According to Ukrainian legislation, jewelry of good quality cannot be changed or returned (Regulation №460, dated 25.03.1999).
Guarantee We are proud of our goods' quality! However, if you find manufacturing defects within two monthes from the purchase, we will make warranty repair at our cost. Please, keep purchase receipt with a date of purchase and label for the case of warranty repair. Warranty repair does not cover:
- Mechanical damages which result in loss or damage of precious or semi-precious stones by the client (for example, if you drop jewelry, snag your clothes, put together with other firm items and etc.);
- Damage from different chemicals such as washing and cleaning agents, acids, alkalis, solvents, substances that contain chlorine, iodine, mercury, sulfur or their compounds (for example, pool or nail polish remove);
- Damage from interaction with creams and / or ointments;
- Damage from fire, roentgen or ultraviolet exposure, high, low or quickly changing temperatures (for example, sauna or solarium). Modifications /repair by client or jeweler